Privacy Policy

At Ayanna, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, why we collect it, and how we use it when you visit our website or interact with our platform.

1. About Ayanna

Ayanna is an Australian online directory that helps customers discover independent beauty professionals who specialise in African and textured hair and beauty for melanin-rich skin.

Ayanna is a discovery platform only. We do not process bookings, appointments or payments between customers and beauty professionals. Customers contact professionals directly using the information provided in each listing.

2. Information We Collect

Depending on how you use Ayanna, we may collect information including:

• Your name

• Email address

• Business or salon name

• Location (city and state)

• Instagram handle

• Website or booking link

• Services you provide

• Information submitted through our Join Ayanna or Contact forms

• Any messages or enquiries you send us

We also collect limited technical information, such as browser type and device information, through analytics tools to help us improve the website.

3. How We Use Your Information

We use your information to:

• Review applications submitted to the Ayanna directory

• Publish approved business listings

• Respond to enquiries and support requests

• Improve the website and user experience

• Maintain the quality and accuracy of the directory

• Send occasional updates if you have chosen to receive them

We only collect information that is reasonably necessary to operate Ayanna.

4. Cookies & Analytics

Ayanna may use cookies and website analytics to understand how visitors use the website.

This information helps us improve performance, identify popular content and create a better experience for our community.

You can choose to disable cookies through your browser settings, although some features of the website may not function as intended.

5. Sharing Information

Ayanna does not sell or rent your personal information.

We may share limited information with trusted service providers who help us operate the website, such as website hosting, form processing or analytics providers. These providers only receive the information needed to perform their services.

Where required by law, we may disclose information to comply with legal obligations.

6. Your Rights

You may request access to, correction of or deletion of your personal information at any time.

If you are a listed beauty professional, you may also request updates to your business listing or ask for your listing to be removed.

We will respond to reasonable requests as soon as practicable.

7. Changes to This Policy

As Ayanna grows, we may update this Privacy Policy from time to time.

Any updates will be published on this page and the “Last updated” date will be revised accordingly.

8. Contact Us

If you have any questions about this Privacy Policy or would like to request access to or correction of your personal information, please contact Ayanna using the Contact page on our website.

Please contact us using the Contact page on the Ayanna website.